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  • Small actions make great leaders (

    One way to learn to do this better is to think about leadership as a series of small actions that are practiced, then carefully sequenced and interwoven during interactions.

  • How AI Can Make Strategy More Human (

    The power of AI is now within reach of all companies, opening up a new world of strategy innovation and enabling companies to leave the constraints of legacy architecture behind forever.

  • Building Transparency into AI Projects (

    And when it comes to AI, transparency is not only about informing people when they are interacting with an AI, but also communicating with relevant stakeholders about why an AI solution was chosen, how it was designed and developed, on what grounds it was deployed, how it’s monitored and updated, and the conditions under which it may be retired.

  • Why AI Customer Journeys Need More Friction (